Delete Account & Data
This page satisfies the Play Store requirement for a public account-deletion URL.
Delete from inside the app (recommended)
- Open Traxl and go to Profile.
- Tap Account, then Delete Account.
- Confirm. This is immediate and cannot be undone.
Request deletion without the app
If you no longer have the app installed, email privacy@traxl.in from the Google account on your Traxl account, or include the phone number you signed in with, and ask for your account to be deleted. We'll confirm once it's done.
What gets deleted
- Your account, phone number and/or email address.
- Your location history.
- Your membership in any Circles or Trips (other members keep their own data).
- Trips you organized: the trip, its report and journey map are deleted for everyone who rode.
- Your live links and the messages you sent to support from the app.
What may be retained briefly
Some data may be kept for a short period in backups or logs for security, abuse-prevention, and legal-compliance purposes before being fully purged. It is not used for any other purpose during that time.